How we can help

Why hire a VA?

Good question! One of the main benefits of hiring a virtual assistant is that we’re able to provide much more flexible and customisable support than on-site administration staff.

This is especially good for small businesses who want regular help, but can’t afford (or don’t really need) the two hour minimum shift, each day, that comes with hiring an employee.

The flexible nature of Offsiters means we can spread as little as two hours across an entire week, so you get regular support without paying a fortune for it.

We’re also a great fit for larger businesses requiring ad-hoc, or project-based support. You avoid the overheads of employing another staff member and we enjoy the variety of work this brings to our business.

At Offsiters, we work around your needs – no matter how big or small.

I’ll even share a little secret with you… Once we help get your business more streamlined and organised, you’ll actually need less assistance than you think – fact!

Why Offsiters?

Well, we don’t wanna toot our own horn or anything, but we think we provide the perfect mix of personalised service and technical know-how.

Our recruiting, training and varied expertise are what sets us apart from other virtual assistant services.

Clients regularly tell me that they’ve either had trouble holding on to VAs in the past, or have been disappointed with the lack of handover and continuity when switching from one to another. That’s not the case with Offsiters and here’s why…

Recruiting

First of all, our strategic recruiting process tests the skills, attention to detail and technical ability of prospective VAs right out of the gate, so we know they’re made of the right stuff before they’re even shortlisted for an interview.

Training

Unlike solo virtual assistants, we carefully match clients with the right VA and take the stress out of re-hiring (if the need arises), by finding and training a replacement, so you don’t have to. You can relax with the peace of mind that when life inevitably happens and things need to change, we’ve got your back.

Expertise

Our team of multi-taskers have a long list of professional experience and access to a handy network of helpful people (that don’t charge the earth) such as graphic designers, web designers and IT wizards – so working with us means you have access to all of it.

At Offsiters, teamwork really does make the dream work.

Our Services

  • Virtual Administration

    General Admin

    • Customer/client liaison

    • Appointment scheduling

    • Email inbox management

    • Setup/maintain digital filing

    • Database management

    • Accounts receivable/payable

    • Expense tracking

    • Medicare compliance and rebates

    • Data entry

    • Proofreading

  • Business Support

    Business Support

    • Brand development

    • Graphic and web design

    • Website updates

    • New process implementation

    • Digital templates and forms

    • Compliance audits

    • Improving company messaging and communication channels

    • Research

    • Technical troubleshooting

  • Personal Assistant

    Personal Support

    • Calendar management

    • Coordinating travel

    • Arranging appointments

    • Personal errands

    • Collating and filing expenses

    • Organising personal commitments

  • Remote Reception

    Phone Support

    • Local phone number

    • Customised call flow setup

    • Voicemail

    • Call back service

    • Call forwarding

    • Hold music

    • Phone Support only plans available

Find the

support

for you.

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